Returns & Replacements
All online orders must be paid with a credit card. We accept American Express, Visa and MasterCard. Please note: your billing address must match the billing address of the credit card used for purchase.
Some items ship immediately others are made to order. Please note each stone is different and unique. If not in stock item may take a lead time of two weeks.
All orders are shipped using USPS priority. We ship anywhere in the USA.
Once you have placed your order you will receive a confirmation email with an invoice. Once order is shipped we will send another email with the tracking information.
If you have any questions regarding the payment or shipment of your order, contact us at email@example.com and we will get back to you immediately.
PLEASE NOTE: JNB is not responsible for lost or stolen merchandize. Once delivered and arrived with tracking confirmation it is now in the customers hand.
International Shipping (additional information)
The cost of International Flat Rate Shipping is $60.00 USD.
International shipping is done via FED EX.
Delivery is estimated at 3-8 business days for most major markets. Shipments to non-major markets may result in additional time. Also, shipping jewelry can sometimes take extra time going through customs.