Terms & Conditions

Returns & Replacements

JNB will accept items purchased from jnbstyle.com for store credit only within 21 days of purchase. Items returned must be in a new condition.
 
To initiate a return, please email info@jnbstyle.com. You will be sent a RETURN FORM. PLEASE, fill out and return.
 
NOTE: Sale items & items purchased with a promotional code are non-returnable and non-refundable.

Items received as gifts from our online store by be returned for store credit on our website.

Exchanges are subject to shipping charges.
 
 
We cannot refund any shipping or handling fees related to your purchase or return.

Items purchased through other retailers must be returned for repair to the store where the item was purchased. They will request a repair tracking RA number and have it shipped to us directly.

If the item was purchased within 1 year, there is no repair charge. If the item was purchased over a year ago, it is subject to a repair and shipping fee.
 
 
SHIPPING & DELIVERY

Domestic Shipping

All online orders must be paid with a credit card. We accept American Express, Visa and MasterCard. Please note: your billing address must match the billing address of the credit card used for purchase. 

Some items ship immediately others are made to order.  Please note each stone is different and unique.  If not in stock item may take a lead time of two weeks.  

All orders are shipped using USPS priority.  We ship anywhere in the USA.

Once you have placed your order you will receive a confirmation email with an invoice.  Once order is shipped we will send another email with the tracking information.  

If you have any questions regarding the payment or shipment of your order, contact us at info@jnbstyle.com and we will get back to you immediately.  

PLEASE NOTE: JNB is not responsible for lost or stolen merchandize.  Once delivered and arrived with tracking confirmation it is now in the customers hand. 

International Shipping (additional information)

The cost of International Flat Rate Shipping is $60.00 USD.

International shipping is done via FED EX.

Delivery is estimated at 3-8 business days for most major markets. Shipments to non-major markets may result in additional time. Also, shipping jewelry can sometimes take extra time going through customs.